I Don’t Recognize a Charge From SeeMyLegacy

I Don’t Recognize a Charge From SeeMyLegacy

If you see a SeeMyLegacy LLC charge on your bank or credit card statement and don’t immediately recognize it, don’t worry.
This charge is almost always linked to a recent participation in a local community program. SeeMyLegacy is a digital engagement platform that Cities, Main Streets, Downtown Partnerships, Parks and other Non-Profits use for online payments, registration, and more.

Why Was I Charged by SeeMyLegacy?

💡 A charge labeled “SeeMyLegacy LLC” on your statement is likely associated with one of the following:

  • Sponsoring a community event, program, or public space
  • Registering or purchasing a ticket for a local event, activity, or parade
  • Supporting a fundraiser or donation campaign
  • Participating in a memorial, dedication, or recognition program
  • Paying a membership or participation fee
 

Even though your interaction was with a city or organization, the payment was processed through the SeeMyLegacy platform, which is why our name appears on your statement.


What Should I Do If I Don’t Recognize the Charge?

Before disputing the charge, we recommend taking a few quick steps:

1️⃣ Check your email inbox
Search for emails from SeeMyLegacy or app@seemylegacy.com. If you completed a transaction, you would have received a confirmation or receipt at the email address used during checkout.

📧 Be sure to also check your spam or promotions folder.

 

2️⃣ Think back to recent community activities
Consider whether you recently sponsored, registered for, or supported a local program or event.

3️⃣ Remember the platform name may look unfamiliar
Most disputes happen simply because the platform name isn’t immediately recognized. That's okay, SeeMyLegacy is a platform like GoFundMe, RecDesk, or CivicPlus that is used to offer online payments and signups.


Still Need Help?

If something truly doesn’t look right, our support team is happy to help connect the charge to the program you participated in.

Support Email: support@seemylegacy.com 
Call: (216) 435-6870
Website: www.seemylegacy.com