Create + Edit Ticketing Campaign

Ticketing Campaigns give your community a dedicated event page where people can browse ticket options, purchase or reserve spots online, and get everything they need delivered straight to their inbox. Here's how to get yours set up.

Steps to Create a Ticketing Campaign

1. Select Create Campaign:

Head to your Campaigns Tab and click the blue Create Campaign button in the upper right corner. Select Ticketing to get started.

2. Enter Your Campaign Overview: 

Fill in the details that will appear on your public event page

  1. Title: Give your event a clear, descriptive name — e.g., "Summer Concert in the Park" or “Annual Gala 2026.”
  2. Description: Tell people what to expect! Share event highlights, what makes it special, and why they should grab tickets.
  3. Dates: Set your event date so it appears front and center on your campaign page.
  4. Location: Add the venue address so ticket holders can find you easily.
  5. Guidelines: Optional — use this to share any event rules, entry requirements, or need-to-know info for attendees.
  6. Fundraising Progress Bar: Optional — turn this on to show a live fundraising total on your event page. Great if ticket sales are tied to a fundraising goal.

💡 Your event title, date, location, and description are all displayed on your public campaign page — make it count!

3. Add Photos:

Upload high-quality photos that get people excited. Think: past event shots, venue photos, or anything that captures the vibe of your event.

4. Choose Notification Recipients & Add a Custom Message 

  1. Notification Recipients Select who on your team should receive an email alert when a ticket is purchased or reserved. At least one recipient is required. 
  2. Custom Message for Event Emails You can also add a custom message that will be included in every ticket holder's confirmation email. This shows up as a "Note From Your Community" in their email — perfect for parking instructions, early arrival reminders, or any other details you want guests to have. To see the emails your ticket holders get, take a look at this article: 
    💡 The custom message editor supports bold, italic, and links — so you can format it however works best for your event.

5. Add Campaign Settings

  1. Campaign Visibility: Set to Public so your event page is visible to everyone and open for ticket purchases. Set to Private to keep it accessible by direct link only. You can switch this at any time — just know your campaign needs to be Public for community members to find and purchase tickets.
  2. Disbursement Account: Select the bank account where your ticket sale proceeds will be deposited. For more on how disbursements work, see: help.seemylegacy.com/en_US/account-basics/seemylegacy-stripe-payment-feature-and-disbursement-process 
  3. Tax Receipts: For charitable ticketed events, you can enable automatic tax receipts. When turned on, ticket buyers receive a tax receipt alongside their confirmation email.

6. Add Your Ticket Options 

Add all the ticket tiers for your event — paid, free, or a mix. For full details on setting up ticket options, see the Creating & Editing Ticket Options article.

7. Save Your Campaign 

Hit Save and your Ticketing Campaign is live! You can edit it at any time by clicking Edit Campaign from your campaign page.

ℹ Editing an Existing Campaign

Need to update your event details, swap a photo, or add a new ticket tier? Click Edit Campaign from your campaign page and make your changes anytime.