Sold tickets via cash/check before your event? No problem. You can manually record those purchases in SeeMyLegacy and still send buyers their digital QR tickets — so everyone has what they need for check-in. Note: All recorded transactions will create entries in your Activity Log

How to Record an Offline Ticket Purchase

Open the Ticket Option & Select Record Payment

From your Ticketing Campaign page, find the Ticket Option the buyer purchased and click into it. Select Record Payment from the top of the panel.

Enter the Buyer's Information & Payment Details

• Fill in the form with:
• First and last name
• Email address (required to send their digital QR ticket)
• Phone number
• Number of tickets purchased
• Payment method (Cash or Check)
• Any additional notes for your records

Choose Whether to Send a Confirmation Email

You'll be asked if you want to send the buyer a confirmation email with their digital QR ticket and receipt. Select Yes to send it automatically — they'll receive the same email as any online purchaser.

💡 Even for cash/check buyers, sending the digital QR ticket means they can be checked in seamlessly on event day.

Click Add

The purchase will appear in your Activity Log alongside your online ticket sales, with a note indicating it was recorded offline.